- Business process management(BPM) governs an organization's cross-functional, customer-focused, end-to-end core business processes.
- Its objective is to direct and deploy resources from across the organization into efficient processes that create customer value.
The cloud environment cloud can help BPM in
- Integration of core process
- holistic
- cross organizational functions and boundaries ( height and breadth)
- Includes business and Technology
- customer-center perspective
- bottom-line success
- speed at which ROI is delivered
- Performance Measurement
- Value focused efficiency
- customer-center perspective
- bottom-line success
- speed at which ROI is delivered
- Performance Measurement
- Continuous
- This is based on longer periods of intervals pertaining to cloud business
- continual improvement
- Cultural
- Cultural considerations of the organization and geographical area kept in mind at the time of due diligence of the requirement
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